HelpDesk Agent

Kiev, Ukraine

Requirements:

— Can-do attitude
— Good knowledge of English language: written and spoken
— Strong grasp on technology
— Flexibility on working hours and days

We offer:

— Become a part of a friendly team and working on interesting projects
— Spacious office in the city center
— Competitive remuneration
— 20 working days paid vacation
— Paid sick leaves
— Medical insurance
— Free corporate English lessons

Responsibilities:

— Monitor email queues and provide support and respond to inquiries in a professional and timely manner
— Assess and assist the various requests related to technical and operational problems and tasks and provide solutions
— Provide support and service to our international B2B customers
— Coordinate with internal and/or remote departments to improve operations efficiency

(Full training will be provided)