HelpDesk Agent

Kiev, Ukraine

Requirements:

— Can-do attitude
— Good knowledge of the English language: written and spoken
— Strong grasp on technology
— Flexibility on working hours and days

We offer*:

— Long-term employment with 20 working-days paid annual leave
— Medical insurance
— Support from colleagues and automatization of time-consuming processes
— Compensation for courses, conferences, workshops, etc.
— Summer corporate retreat and regular team-buildings
— Sport activities
— Free corporate English lessons

* and if you’re also a cat lover, it’s 100% match

Responsibilities:

— Monitor email queues and provide support and respond to inquiries in a professional and timely manner
— Assess and assist the various requests related to technical and operational problems and tasks and provide solutions
— Provide support and service to our international B2B customers
— Coordinate with internal and/or remote departments to improve operations efficiency

(Full training will be provided)