Operation Product Manager (Game and Casino)

Requirements:

  • Minimum 2 years in a similar role;
  • Excellent knowledge of English language;
  • Detailed understanding and knowledge of the supplier landscape;
  • Autonomous and self-starter;
  • Understanding of regulatory requirements related to Responsible gaming and GDPR;
  • Good analytical and presentation skills.

We offer:

  • Long-term employment with 20 working-days paid annual leave;
  • Medical insurance;
  • Support from colleagues and automatization of time-consuming processes;
  • Compensation for courses, conferences, workshops, etc.;
  • Summer corporate retreat and regular team-buildings;
  • Sports activities;
  • Free corporate English lessons;

* and if you’re also a cat lover, it’s 100% match.

Responsibilities:

  • Ownership of the casino release roadmap and launching of games from providers to our B2B partners;
  • Manage the casino lobby, look and feel and placement of games on all brands;
  • Manage supplier tools to increase customer engagement and retention;
  • Understand the Casino customer base, identify opportunities and develop strategies;
  • Work with marketing in developing and activating a user acquisition and retention strategies;
  • Develop and manage all casino promotions for B2B partners;
  • Conduct regular competitor analyses and act on the same;
  • Continuously collect and analyze data to understand the customer base, their profile and motivations within the Casino product and ensure it is communicated to all internal teams;
  • Build a best in class customer experience for all touchpoints onsite, as measured by customer engagement metrics, increasing conversion and revenue KPIs;
  • Deep interest and a good overview of the casino market in terms of the operators and game popularity;
  • Uncover key findings by driving and optimizing surveys, focus groups, feedback loops, social listening and other relevant channels across the Company network on the Company casino offering;
  • Work with UX and Developers to optimize the casino lobby and other key casino-related elements of the sites;
  • Maintain casino game and supplier-specific statistics and KPI reports.